What is IT Help?

IT Help is an IT support utility, designed to provide users with faster and more efficient response to technical support (hardware and software) requests and questions.

Help is only a single click away: IT Help
 

Who Can Access IT Help?

Students, faculty and administrative staff of the Department of Psychology that are connected to the McGill local network. For users that are outside the McGill local network (including users connected to the Internet through the McGill wireless network) a VPN connection must be used to connect to McGill in order to access IT Help.

For more information about setting up a VPN connection please follow this link:
Setting up VPN connection on your computer
 

Signing Up for IT Help

If you are accessing the system for the first time please register here.
Shortly after you will receive an e-mail with your username and password.
 

Getting Help

If ever you encounter any difficulties or need more information please do not hesitate to contact Hussam (hussam at psych.mcgill.ca) or by phone at ext. 4322.
 

Audio / Video Related Requests

For A/V requests and reservations please send your requests by e-mail to avhelp at psych.mcgill.ca (replace at with @).